Jordan Nagel, Southern Region chair for 2022-23, was honored as international region leader of the year at the recent IABC World Conference in Toronto.

Nominees for the award are considered on four measurements: ethics, innovation, extraordinary contribution and inspiring leadership. In each category, Jordan went above and beyond during a demanding year.

“Jordan leads with integrity, staying true to her personal values and those...

There's an innovative philosophy making waves in the world of corporate communication known as 'Positively Negative'. It holds the key to a profound shift in workplace communication by coaching individuals on how to rephrase challenging issues into positive terms, without sidestepping the problem at hand. What is the primary focus? Encouraging employees to evolve into problem solvers and solution providers that senior management truly...

Diversity, equity and inclusion (DEI) concepts have gone beyond focusing on five key groups — age, ability, ethnicity, gender, LGBTQIA+ — to an essential concept to be applied across businesses. From equality and inclusion in the way we work to embracing previously taboo discussions on mental health and neurodiversity in the...

...

There has been no shortage of crises in the business world in recent months. From the failure of FTX and Silicon Valley Bank to the Norfolk Southern train derailment and fans revolting against Ticketmaster, there is more than enough fodder for a robust discussion about how companies can prepare for crises while establishing their reputations and communicate effectively when a crisis strikes.

The recording of the 20 April 2023, live...

Crisis leadership can make or break a crisis. It takes specific skills to lead in a crisis, and few of us have them naturally. In acute and volatile situations, effective crisis leadership is not about winning, losing or finding the perfect solution. It’s about recognizing that while it’s not always possible to control the events, crisis leaders can control how they respond and behave. So how can companies better prepare for what might lie...

This article is sponsored by Simpplr.

Organizations are paying attention to employee experience (EX) trends and moving forward with emerging must-haves by degrees, but this will...